Our vision is to provide a holistic approach for children, young people, and their families and NDIS clients to have access to a service that offers reliable and professional support with two hands of care at all times.

Donna Pacher Support Services – Our Child Safe Commitment

At Donna Pacher Support Services, the safety, wellbeing, dignity, and rights of children and young people are our highest priority. We are committed to providing safe, inclusive, and supportive environments where children feel valued, respected, heard, and empowered.

We achieve this by:

• Promoting a strong culture of child safety and wellbeing.
• Respecting and upholding the rights and voices of children and young people.
• Working in partnership with families, carers, and communities.
• Embracing inclusion, equity, and diversity.
• Ensuring staff and volunteers are appropriately screened, trained, and supported.
• Maintaining clear and accessible processes for reporting concerns.
• Continuously improving our child-safe practices and environments.

Our Commitment to the Universal Principle

We recognise the rights of Aboriginal and Torres Strait Islander children and young people to cultural safety and strong connections to family, community, culture, and Country.
We are committed to creating environments where First Nations children feel welcomed, respected, included, and valued. We celebrate and respect Aboriginal and Torres Strait Islander cultures, build meaningful community relationships, strengthen our cultural capability, and actively challenge discrimination and barriers to participation.

Our Responsibility

Everyone at Donna Pacher Support Services shares responsibility for protecting children and young people from harm. Through our commitment to the Queensland Child Safe Standards and the Universal Principle, we strive to provide services that are safe, inclusive, culturally responsive, and focused on the best interests of every child and young person.